Utility Billing Services
If you have an after hours utility emergency and need water shut off, please call: 517.676.2458
UTILITY SERVICES:
- Water Treatment & Quality
- Wastewater Treatment
- Stormwater Management
- Trash Collection & Recycling
- Yard Waste Collection
Click Here (Link to Citizen Request for Action)
UTILITY FEES:
For water and sewer fees, please consult the Directory of Charges (.pdf).
Bill Payment Information & Options - Utility Billing Frequently Asked Questions
Utility Billing Information Sheet
How to Read My Bill
How to Pay (.pdf)
- Online: You may pay your bill online at BS & A or Invoice Cloud.
- Phone Payments: You may pay by phone by calling 1-833-699-7827. No transaction fees for utility payments; other payments are subject to transaction fees.
- Auto Withdrawal (ACH): Invoice Cloud
- Drop-box: You may use our drop box located at City Hall; across from the front doors. Please do not put cash in the drop box. Please include your stub with payment and write your account number on your check or money order.
- Mail: Please include your payment stub with payment and write your account number on your check or money order and mail to - City of Mason, Attn: Utility Bills, PO Box 370, Mason, MI 48854
- In-Person: You may bring in cash, check, credit card, or money order along with your payment stub -
- City Hall, Customer Service Desk - (Check home page for current hours)
- City Hall, 201 W. Ash St., Mason, MI 48854.
- Commercial Bank - Locations (Hours vary)
- Cedar Branch- 661 N. Cedar St., Mason, MI 48854
- Jefferson Branch- 322 S. Jefferson St., Mason, MI 48854
- City Hall, Customer Service Desk - (Check home page for current hours)
Questions? Contact Customer Service at (517) 676-9155 or info@mason.mi.us.
Water Saving Resources
| Leaks: | Conservation/Efficiency: |
| Detect & Chase Down a Water Leak |
EPA WaterSense: epa.gov/watersense |
| Fix a Water Leak Fact Sheet | Bathroom Faucets |
| Showerheads | |
| Toilets | |
| Using Water Efficiently: Residences |
Document Center
The Document Center provides easy access to public documents. Click on one of the categories below to see related documents or use the search function.
Categories always sorted by seq (sub-categories sorted within each category)
Documents sorted by SEQ in Ascending Order within category
Documents sorted by SEQ in Ascending Order within category